About me

I worked for SAP, for SAP customers and for SAP consulting companies or partners:
I know 3 very different views first hand!
Im my career I managed people, built and developed teams, recruited talent, and had to make difficult people decisions. I was able to develop talents from junior to senior level, grew experts to managers. I’ve been mentoring and coaching talents at different levels. I learned that managing complex SAP solutions is way beyond servers, system availability – it is also people business. These well motivated and trained experts make the difference, especially in critical situations!
I was responsible to manage SAP support for large international entities, defining and delivering SLAs, KPIs and showing improvement potentials. I had discussions with business managers on SAP key users and their value to the organization.
This understanding and rich knowledge of systems, processes and people often made the difference.
Throughout my career quite often my organization was impacted by M&A, often the teams were heavily nervous about the changes to come. In most cases I could demonstrate how to manage such constant change in a professional way and - instead following the initial instinct to run away - wait, observe and find the right moment for the next step.

Profile here

Some highlights of my resume:

Global SAP transformation leader responsible for enterprise SAP strategy and operations supporting 12,000 users across 90 countries.

Led a global SAP CoE organization comprising 20+ internal and 150+ external resources
Reduced complexity and enabled global operations by technical harmonization of 5 Takeda’s SAP landscapes and SAP templates into one global landscape with one global template for more than 12,000 users across 90 countries
Directed enterprise SAP licensing strategy and commercial governance
Overall yearly budget responsibility exceeding CHF 20M
Led SAP development, security, integration and basis and MDM
Governed SAP hosting services and strategic infrastructure partners
Established and transitioned to 7x24 SAP AMS with one global major player and continuous improvement process with 150+ external team members
Defined enterprise SAP cloud strategy and architecture leveraging SAP BTP, Integration Suite, Hana Cloud etc.
Enabled journey of SAP ECC systems to SAP S/4 Hana
Led commercial negotiations and preparation of an RISE agreement worth more than CHF 50M over 7 years and overall significant savings in the tens of miollions of CHF
Directed migration of Takeda’s SAP landscape from externally hosted environments to SAP RISE on AWS: completed in time, in budget and in quality!

Built and scaled a global SAP AMS business across multiple delivery locations and industries

Built and scaled Lodestone’s global AMS business, establishing delivery centers across Argentina, China, Europe
Developed SLA-based service offerings and supported business development, presales and strategic client engagements
Managing SAP Hosting with external partners

Building and managing a professional, international SAP support organization with teams in Germany, Poland and China
Revenue and profitability accountability
SAP Hosting with external partners
SAP license management via VAR model